iSUNDAY

Privacy Policy

Effective Date: April 28, 2025

This Privacy Policy describes how iSunday, Inc. ("iSunday," "we," "us," or "our") collects, uses, and shares personal information when you use our mobile application ("App") and website ("Site").

Information We Collect

We collect the following types of information when you use our Services:

A. Information You Provide to Us

Account Information:
Information associated with your account, such as your phone number, name, email address, profile information (including date of birth, gender, gender interest, denomination, education, occupation, marital status, family status, location, ethnicity, height, and lifestyle preferences), photos or videos you upload, and communication preferences.
User Content:
Information you submit through your use of the App, including messages and customer support communications.

B. Information Automatically Collected

Device Information:
Technical information about your device, such as device model, operating system version, app version, and device identifiers (e.g., IDFA, IDFV).

Usage Data:
Information about your interactions with the App, such as pages visited, features used, actions taken, and session activity.

Diagnostics and Crash Data:
Information related to app performance, errors, and crash reports to help us maintain and improve the App.
Purchase Information:
Information about your subscription status and transaction history.

C. Information from Third Parties

Attribution Data:
Information received from advertising and analytics partners to measure the effectiveness of our marketing campaigns and attribute installs and purchases.

Using Your Information

We use the information we collect to operate, provide, improve, understand, and secure our Services. Specifically, we may use your information for the following purposes:

Providing and Maintaining Services:
To operate and provide the App and its features, including account creation, profile management, messaging, customer support, and purchase processing.

Personalization:
To personalize your experience by suggesting matches, tailoring search results, and adapting features to your preferences.

Analytics and Service Improvement:
To analyze how users interact with the App, diagnose technical issues, monitor performance, and develop new features and services.

Communication:
To contact you regarding your account, provide customer support, send important service updates, promotional emails, texts, newsletters, or other information that may be of interest to you, and respond to your inquiries.

Security and Integrity:
To monitor, detect, and prevent fraud, abuse, security breaches, and violations of our Terms of Use, and to protect the safety of users and the integrity of our platform.

Advertising Attribution and Measurement:
To understand the effectiveness of our marketing efforts by attributing app installs and subscription activities to advertising campaigns.
(We do not use sensitive profile information such as denomination, gender, or ethnicity for advertising purposes.)

Legal Compliance:
To comply with applicable laws, regulations, legal processes, and to enforce our rights or defend against legal claims.

Sharing of Information

We may share your information in the following circumstances:

A. Other Users

When you use the App, certain information you provide, such as your profile information, messages, and other user-generated content, may be shared with other users you interact with.
Please be mindful that any information you share with other users may be visible to them and can be forwarded or otherwise shared by them outside of the App.

B. Service Providers

We engage trusted third-party service providers to assist us in operating, providing, securing, and improving our Services. These providers may handle functions such as cloud hosting, analytics, crash reporting, payment processing, attribution measurement, customer support, and marketing support.

We may also share limited purchase and usage data with platform providers such as Apple to assist with the processing of refund requests.
They are authorized to process your information only as needed to perform their obligations to us.

C. Legal Compliance and Protection

We may disclose your information if required by law, regulation, legal process, or government request. We may also share information to enforce our Terms of Use, investigate potential violations, detect and prevent fraud, protect the safety of users, or protect the rights and property of iSunday or others.

D. Business Transfers

In connection with any merger, acquisition, reorganization, sale of assets, or bankruptcy, we may transfer information as part of the transaction. We will continue to protect your personal information in accordance with this Privacy Policy.

Managing and Deleting Accounts

We retain your information only for as long as necessary to operate our Services, comply with legal obligations, enforce our rights, protect users, or for other legitimate business purposes such as security, fraud prevention, and improving our Services.

The following applies to account management and deletion:

Deleting your Account:
You can permanently delete your account by navigating to Profile → Settings → Delete Profile within the App. To confirm deletion, you must type a confirmation phrase as instructed.

Subscription Status:
You must not have an active Premium subscription to delete your account. If you currently have an active subscription, even if you have canceled future renewal, you must wait for the subscription to expire before proceeding with account deletion. Subscription management, including cancellation, must be handled directly through the App Store.

Effect of Account Deletion:
When you delete your account, we delete or anonymize your personal profile information and stored media.
However, messages, chat records, reports, and other content you shared with other users may continue to be available to them as part of their own account history.

Important Note:
Deleting the App from your device does not delete your account. You must follow the steps outlined above to permanently delete your account.

Security

We implement commercially reasonable technical, administrative, and organizational measures designed to protect your information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
You should also take care in deciding what information you share within the App. We are not responsible for circumvention of any privacy settings or security measures by third parties.

Cookies and Tracking Technologies

When you visit our website, we and our service providers may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts.
You can control the use of cookies through your browser settings.
Our mobile app does not use cookies, but may use device identifiers for similar purposes such as analytics and attribution.

Your Privacy Rights

You may have the following rights regarding your personal information under applicable state laws, including the California Consumer Privacy Act (CCPA/CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), and similar laws:

Right to Know and Access:
You have the right to request that we disclose the personal information we collect, use, and share about you.

Right to Delete:
You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.

Right to Correct:
You have the right to request that we correct inaccurate personal information that we maintain about you.

Right to Opt Out of Certain Uses:
You have the right to opt out of the sale or sharing of your personal information, or of targeted advertising. We do not sell or share your personal information for such purposes.

Right to Limit Use of Sensitive Personal Information:
You may have the right to request limits on the use and disclosure of sensitive personal information. We do not use sensitive personal information beyond what is necessary to provide our Services.

Right to Non-Discrimination:
We will not discriminate against you for exercising any of your privacy rights.

Exercising Your Rights
To submit a request regarding your privacy rights, please visit our Contact Us page.
We may need to verify your identity before processing your request.

Children's Privacy

Our Services are intended for use by individuals who are 18 years of age or older.
We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a minor, we will take steps to delete such information promptly.

If you believe that a minor may have provided us with personal information, please contact us through our Contact Us page.

International Data Transfers

We may process and store your information on servers located in the United States and in other countries where we or our service providers operate. These locations may have different data protection laws than those in your country of residence.

Regardless of where your information is processed, we protect it in accordance with this Privacy Policy and apply appropriate safeguards to maintain its security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
We encourage you to review it periodically to stay informed about any changes to our practices, technologies, or legal requirements.

If you have any questions or concerns about this Privacy Policy or our data practices, please visit our Contact Us page.